At Tradiguru (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us, in compliance with the Indian Information Technology Act, 2000 and the Digital Personal Data Protection Act.

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1. Information We Collect

When you visit or make a purchase on Tradiguru, we collect the following types of information necessary to process your order:

• Personal Identifiers: Name, shipping address, billing address, phone number, and email address.
• Order Details: Items purchased, order history, and delivery preferences.
• Technical Data: IP address, browser type, device information, and browsing activity collected via cookies to improve site navigation.

2. How We Use Your Information

We use your personal data strictly for legitimate business operations, including:

• Processing and fulfilling your orders across India.
• Sending order updates, shipping notifications, and invoices.
• Providing customer support via email.
• Preventing fraudulent transactions and maintaining site security.

3. Payment Processing & Data Security

Payment information (such as credit/debit card numbers, UPI IDs, or net banking credentials) is processed directly by PCI-DSS compliant payment gateways. Tradiguru does not store or process your financial credentials on our servers. We employ SSL encryption and industry-standard security practices to protect all user interactions.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share your data only with trusted third-party service providers essential for completing your transaction:

• Logistics and courier partners to handle parcel delivery.
• Payment gateway providers to process secure transactions.

5. Your Data Rights

Under applicable Indian data protection laws, you have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or ask for the erasure of your personal data when it is no longer required for legal or operational reasons.

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